Resort Villas manager contact corrected
Updated the Resort Villas community manager to Casey Hunley, including phone, email, chat, and appointment links so members can reach the correct contact.
View Resort Villas contacts →Martinique access control resources
Added the Swiftlane resident onboarding guide and Martinique access control resources folder to the community access section.
View Martinique community information →Swiftlane reading room guide
Placed Swiftlane Access System alongside the reading-room guides and collected all six admin and resident training resource links in a downloadable PDF.
Open the reading room guide →Swiftlane training and community webpage checklist
Added Swiftlane Access System training and resident resources to the Guide Book Reading Room, plus a one-page Community Features and Amenities Checklist to the management transition page.
View Swiftlane resources →Payment Due Date clarified in Financials
Replaced the previous Payment Due row with Payment Due Date under Assessments & Fees on all 95 association pages. Dates remain marked Needs verification until the VMS billing records are confirmed.
View Financials →Verified community information expanded
Updated verified information for 54 communities, including governing-document restrictions, contribution information, state registrations, and selected features and amenities. Unconfirmed facts remain marked for verification; assessment rates and history were not changed.
Monthly release history and footer access
Grouped website updates into monthly sections, with the current month open and older months collapsed. Added Website Updates to the footer.
Consistent service-card layout when returning to the portal
The portal now includes the association card styling directly in the page, preventing older stylesheets from restoring excessive spacing.
Open Member Service Center →More compact Member Service Center
The HOA Connect Portal service cards now use compact link rows and spacing to match association pages.
Open Member Service Center →Accounting and closing requests reach the right department
Accounting and Closing selections in the association contact form now go directly to those departments. All other selections go to the association manager of record.
View the contact form →Website release log introduced
Created this release log to explain published website improvements and when they became available.
Payment information added to Financials
Each association page now includes a Pay Now link, its association ID, and Management ID 2539 together in the Financials section.
View an example →One Member Service Center across the site
The HOA Connect Portal now uses the same Member Service Center as association pages, with nine service groups and direct links for payments, maintenance, records, community requests, and more.
Open Member Service Center →Association help requests are saved and routed
The Need Help form on association pages now saves your request, emails the assigned association manager, and displays a confirmation reference after submission.
View the help form →Community details are easier to navigate
All 95 association pages now use the approved community details layout. Expand a topic to find financials, meetings, amenities, utilities, restrictions, documents, FAQs, and closing resources.
Explore community details →