Your community, one place
HOA MEMBER RESOURCES
Your starting point for community information, HOA payments, service requests, and ways to get involved.
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Need help finding your association?Not sure which association is yours? Contact our team or call 850-453-5555.
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What do you need to do?
Member Service Center
How can we help? Choose the service you need below. Your request goes directly to the appropriate team, with the information they need to help you efficiently.
Meetings & involvement
Questions & records
Payments & accounting
Parking & pets
Registration & occupancy
Rules & violations
Florida HOA, Condo & Local Government Resources
- Florida HOA Law — Chapter 720 · Homeowners’ Associations
- Florida Condominium Law — Chapter 718 · Condominiums
- Escambia County — Permitting, roads, code enforcement, waste, and property services.
- City of Pensacola — Permits, utilities, inspections, public works, and city services.
- Santa Rosa County — Development, permitting, roads, utilities, and county services.
Amenities & access
Maintenance & repairs
Have a question? Ask myHomeSpot
Not sure where to start? Ask a question and we’ll help you find the right answer, community page, document, form, or contact.
Try “How do I pay my HOA dues?” or “Where do I get a pool key?”
HOA & CONDO MEMBER FAQ
Quick answers and direct links to the services you use most.
Your 5-digit account number
Your 5-digit HOA account number appears on every piece of mail and every email you receive from myHomeSpot.
Keep this number available. You will need it to access your account, make payments, reset your password, and complete many HOA services.
Forgot your HOA Member Portal password?
Go to HOA Member Portal and select “Forgot Password.”
You must have:
- Your 5-digit HOA account number
- Access to the email address currently on file with myHomeSpot
Your 5-digit HOA account number appears on every piece of mail and every email you receive from myHomeSpot.
If you still cannot reset your password, select the HELP tab at the top of the login area and complete the “Reset my Password” form.
My HOA Account, Payments or Accounting
How do I access my HOA account?
Use the HOA Member Portal to access your owner account.
Remember that your 5-digit account number appears on every myHomeSpot email and mailing.
How do I pay my HOA or condo fees?
How do I update my mailing address, email, phone number or account information?
How do I ask the HOA accountant a question?
How do I dispute a charge or request a payment plan?
Architectural Requests
Do I need approval before changing the exterior of my property?
Your association may require written architectural approval before you install or modify items such as:
- Fences
- Roofs
- Exterior paint
- Windows and doors
- Pools
- Sheds
- Driveways
- Landscaping
- Patios
- Solar equipment
- Exterior structures
Submit your request before starting the work.
Covenant and Rule Violations
How do I report a possible violation I observed?
I received a violation notice. How do I respond, report that it has been corrected, or dispute it?
Parking, Vehicles, Boats and Pets
How do I register a vehicle?
How do I request permission for overnight street parking?
How do I register a boat or mooring?
How do I register my pet?
Maintenance and Property Issues
How do I report a maintenance problem involving HOA or condo common property?
How do I report an FPL streetlight that is out?
How do I request indoor pest-control service when my association provides this service?
How do I report an injury or incident involving association property?
Questions for My HOA Manager or Board
How do I ask my community manager a question?
How do I ask the Board to consider an issue or give my input?
How do I request to speak at an HOA or condo meeting?
How do I volunteer for a committee or Board position?
HOA Meetings, Elections and Voting
How do I submit a proxy for an association meeting?
How do I submit a voting certificate?
How do I nominate myself or someone else for the Board?
Association Records and Documents
How do I inspect official HOA or condo records?
You can also access records made available through your HOA Member Portal:
Gates, Pools, Keys and Common Areas
How do I request a gate remote, pool key, access card or another community access device?
How do I reserve a clubhouse, meeting room or other common area?
Some communities have their own reservation or access procedures. Community-specific forms are provided separately when applicable.
Owner and Occupancy Information
How do I register or update my ownership and contact information?
How do I add my information to my community directory?
How do I request occupancy approval when my association requires it?
Selling, Buying or Refinancing Property
How do I order an estoppel, lender questionnaire, resale information or other closing documents?
Community, Accounting & Portal Help
For questions about your specific community, Board, rules, meetings or association operations:
For questions about your account balance, payments or accounting:
For account access:
Remember that your 5-digit HOA account number appears on every piece of mail and every email you receive from myHomeSpot.