Terms of Use

1. COMPANY INFORMATION

Glenn Dorsey Inc. is a Florida corporation conducting business under multiple trade names, including:

myHomeSpot.com

FMCRS

FMCRS is a DBA of Glenn Dorsey Inc. and is not a separate subsidiary or separate legal entity.

Unless the context states otherwise, references to “myHomeSpot,” “FMCRS,” “we,” “us,” or “our” mean Glenn Dorsey Inc. and the applicable trade name through which services are being provided.

Business Address:

Glenn Dorsey Inc.
225 N Pace Boulevard
Pensacola, Florida 32505

Telephone:
850-453-5555

Email:
Inbox@myHomeSpot.com

2. SERVICES COVERED

These terms apply to websites and digital services supporting activities that may include:

Residential rental property management

Rental applications and leasing

Tenant services

Landlord and property-owner services

Community association management

Homeowners association management

Condominium association management

Association accounting

Association owner and resident services

Association websites and portals

Board member services

Architectural review requests

Maintenance and repair coordination

FMCRS maintenance services

Vendor services

Closing and estoppel services

Questionnaires and resale documents

Electronic payments

Electronic signatures

Online forms and registrations

Document delivery and storage

Customer support and live chat

Transactional email and text messaging

Other property-management and association-management services

3. ACCEPTANCE OF TERMS

By accessing or using our websites or digital services, you acknowledge these terms.

When a transaction requires affirmative agreement, you may be required to check a box, electronically sign, select an acceptance button, create an account, or otherwise affirmatively agree to these terms before completing the transaction.

If you do not agree to terms applicable to a particular transaction, do not complete that transaction.

4. OTHER AGREEMENTS AND GOVERNING DOCUMENTS CONTROL

These terms govern website and digital-service use.

They do not replace, amend, or supersede a separate legally binding agreement or governing document applicable to a property, association, account, transaction, or relationship.

Applicable documents may include:

Residential leases

Property-management agreements

Community association management agreements

Declarations of covenants

Declarations of condominium

Articles of incorporation

Bylaws

Rules and regulations

Board resolutions

Architectural guidelines

Vendor agreements

Service agreements

Payment agreements

Closing agreements

Electronic voting agreements

Other written contracts

If these website terms conflict with an applicable signed agreement, recorded governing document, board action, or controlling law, the applicable agreement, document, action, or law controls to the extent of the conflict.

5. MYHOMESPOT’S ROLE

myHomeSpot frequently acts as manager or agent for third-party property owners, homeowners associations, condominium associations, boards of directors, and other clients.

Unless expressly stated otherwise, myHomeSpot does not own the rental property or community association for which management services are being provided.

Certain decisions may be made or controlled by:

Property owners

Associations

Boards of directors

Association committees

Governing documents

Residential leases

Applicable laws

Insurance carriers

Lenders

Government agencies

Other authorized parties

myHomeSpot may facilitate or administer these decisions without being the party ultimately responsible for making them.

6. RENTAL LISTINGS AND LEASING

Rental listings, availability, rent, deposits, fees, concessions, amenities, photographs, measurements, utility information, property descriptions, and other information may change without notice.

Submission of an inquiry, showing request, application, payment, or other request does not guarantee approval or create a tenancy.

A tenancy is governed by the applicable rental agreement and Florida law.

Applicant screening may involve additional disclosures, authorizations, qualification standards, consumer reports, and third-party service providers.

Housing-related services are provided in accordance with applicable fair housing laws.

7. COMMUNITY ASSOCIATION INFORMATION

Association webpages and portals may contain:

Governing documents

Meeting information

Financial information

Budgets

Insurance information

Architectural information

Association rules

Notices

Forms

Owner account information

Association records

Other community information

Website information does not amend an association’s governing documents or replace an official recorded document.

If website information conflicts with an applicable declaration, articles, bylaws, rule, resolution, amendment, recorded instrument, or controlling law, the controlling document or law governs.

Nothing on this website is intended to limit an owner’s statutory rights to inspect or obtain association official records.

Florida condominium and homeowners association laws establish specific official-record obligations and owner access rights. (Online Sunshine)

8. ACCOUNT BALANCES AND PAYMENTS

Account balances, ledgers, payment histories, and other account information displayed online are provided for convenience.

Online information may not reflect:

Recently submitted payments

Returned payments

Pending transactions

Legal fees

Collection activity

Pending adjustments

Charges not yet posted

Other recent account activity

An online balance is not an estoppel certificate, payoff statement, settlement agreement, waiver, or representation that no additional amounts may be due.

Persons requiring an official estoppel, payoff, resale, or closing document should use the applicable closing-document process.

Payment processing may be provided by third-party payment processors and may be subject to separate terms and fees.

9. ELECTRONIC TRANSACTIONS AND SIGNATURES

We may conduct transactions electronically.

When you voluntarily use an electronic form, electronic-signature service, portal, payment system, or similar process, you consent to conducting that transaction electronically to the extent permitted by law.

Electronic signatures, acknowledgments, records, checkboxes, account authentication, and electronic submissions may be used as evidence of your actions and agreements.

Florida law recognizes electronic records and electronic signatures when applicable statutory requirements are met. (Online Sunshine)

You should review information before submitting it and retain copies of important records.

10. FLORIDA LANDLORD-TENANT LEGAL NOTICES

General use of our website, email, portal, text messaging, or electronic forms does not constitute an agreement to electronically receive statutory landlord-tenant notices.

These terms are not the electronic-delivery addendum described in Section 83.505, Florida Statutes.

Where Florida law requires a separate agreement, addendum, delivery method, or notice procedure, those requirements control.

Florida law currently permits certain landlord-tenant notices by email only when the landlord and tenant execute the voluntary electronic-delivery addendum required by statute. (Online Sunshine)

11. EMAIL AND TRANSACTIONAL TEXT MESSAGES

When you provide an email address or telephone number in connection with a property, tenancy, application, association, account, maintenance request, appointment, payment, vendor relationship, closing transaction, or other service, we may use that information for operational and transactional communications as permitted by law.

Communications may include:

Appointment confirmations

Appointment reminders

Maintenance scheduling

Work-order updates

Application updates

Account information

Payment confirmations

Payment reminders

Association notices

Meeting information

Property-access information

Closing-document updates

Security notifications

Customer-service responses

Other communications related to an existing or requested service

Message and data rates may apply.

Transactional messaging consent does not constitute consent to unrelated marketing messages.

When applicable, you may opt out of automated non-emergency text messages by replying STOP or through another reasonable opt-out method we provide.

Some communications may still be delivered using another legally authorized method when required by an agreement, governing document, or law.

12. ACCURACY OF CONTACT INFORMATION

You are responsible for providing accurate and current contact information.

Owners, residents, tenants, applicants, landlords, vendors, board members, and other users should promptly update changes to:

Mailing address

Email address

Telephone number

Property information

Other relevant contact or account information

Failure to maintain current information may prevent you from receiving routine communications.

13. USER ACCOUNTS AND SECURITY

Certain services require authentication using information such as:

Username

Password

Association account number

Email verification

Access code

Multifactor authentication

Other credentials

You are responsible for protecting your credentials and for activity conducted through your account.

Do not share account credentials with unauthorized persons.

Notify us promptly if you believe an account, password, access code, or other credential has been compromised.

We may temporarily restrict account access when reasonably necessary to protect users, properties, associations, accounts, records, or systems.

14. ACCEPTABLE USE

You may use our websites and digital services only for lawful purposes.

You may not:

Attempt unauthorized access to an account, portal, database, server, or protected record

Use another person’s credentials without authorization

Circumvent access controls

Scrape protected account, owner, resident, tenant, vendor, or association information

Upload malicious software or code

Interfere with system operation

Submit intentionally false or misleading information

Impersonate another person

Use our systems to harass, threaten, defraud, or unlawfully discriminate

Infringe intellectual-property or privacy rights

Use protected association information for unauthorized commercial solicitation

Manipulate electronic voting, surveys, payments, architectural reviews, or other electronic processes

15. USER-SUBMITTED INFORMATION

Users may submit information including:

Applications

Photographs

Documents

Messages

Maintenance requests

Architectural plans

Incident reports

Vendor records

Invoices

Payment information

Contact information

Property information

Forms

Other records

By submitting information, you represent that you have the right to provide it for the requested purpose.

You authorize us and applicable clients, service providers, contractors, agents, associations, property owners, and professionals to use the information as reasonably necessary to:

Process your request

Provide services

Administer a property or association

Maintain records

Perform contractual duties

Investigate issues

Comply with legal requirements

Protect people and property

16. PRIVACY POLICY

We collect personal information that is reasonably necessary to provide property-management, association-management, maintenance, leasing, closing, accounting, vendor, and related services.

The specific information collected depends on your relationship with us and the service you request.

17. INFORMATION WE MAY COLLECT

Depending on the service, we may collect information including:

Name

Mailing address

Property address

Email address

Telephone number

Account number

Association membership information

Lease or tenancy information

Property ownership information

Rental application information

Employment information

Income information

Identification information

Vehicle information

Pet information

Emergency contact information

Maintenance information

Payment and transaction information

Vendor information

Tax information

Insurance information

Licensing information

Background-check documentation

Electronic-signature records

IP address

Device information

Browser information

Website activity

Form submissions

Messages and customer-service communications

Photographs and documents you submit

Other information reasonably necessary to provide requested services

Payment-card and banking information may be transmitted directly to third-party payment processors rather than stored directly by myHomeSpot.

18. HOW WE USE INFORMATION

We may use information to:

Manage rental properties

Administer community associations

Process rental applications

Administer leases

Communicate with tenants and owners

Maintain owner and resident accounts

Process association assessments and payments

Coordinate maintenance and repairs

Process architectural requests

Administer association meetings and records

Provide closing and estoppel services

Administer vendor relationships

Process invoices

Verify licensing, insurance, or compliance information

Provide customer support

Authenticate accounts

Prevent fraud

Protect system security

Maintain records

Improve website functionality and services

Comply with contractual obligations

Comply with legal and regulatory requirements

Establish, exercise, or defend legal rights

19. HOW INFORMATION MAY BE SHARED

We do not sell personal information to advertisers.

We may disclose information when reasonably necessary to provide services or administer the applicable relationship.

Recipients may include:

Property owners

Community associations

Association boards

Authorized association committees

Residents and tenants when appropriate

Applicants

Vendors and contractors

Maintenance providers

Payment processors

Banks and financial institutions

Electronic-signature providers

Property-management software providers

Hosting and technology providers

Accounting professionals

Attorneys

Insurance professionals

Insurance carriers

Collection providers

Background-screening providers

Consumer reporting agencies when authorized

Closing agents

Title companies

Lenders

Government agencies

Law enforcement

Courts

Regulators

Other service providers acting for us or our clients

Information may also be disclosed when required by law, subpoena, court order, governmental request, contractual obligation, or when reasonably necessary to protect persons, property, systems, or legal rights.

20. ASSOCIATION RECORDS AND MEMBER INFORMATION

Information maintained for homeowners associations and condominium associations may belong to or constitute records of the applicable association.

Access, disclosure, retention, and inspection of those records may be governed by:

Florida law

Association governing documents

Board policies

Management agreements

Other applicable requirements

Some association information is restricted from public disclosure or may be available only to authorized owners, directors, employees, professionals, or other authorized persons.

Florida law imposes specific requirements concerning association official records and, for qualifying condominiums, protected electronic access to certain records. (Online Sunshine)

21. COOKIES AND WEBSITE TECHNOLOGY

Our websites may use cookies and similar technologies to:

Maintain sessions

Remember user preferences

Authenticate users

Improve functionality

Measure website performance

Understand website use

Prevent fraud

Improve security

Operate integrated services

Third-party tools embedded in our website may also use cookies or similar technologies under their own privacy terms.

You may be able to restrict certain cookies through your browser settings. Disabling cookies may affect website functionality.

22. ANALYTICS

We may use website analytics services to understand how visitors use our websites and to improve performance, navigation, content, and user experience.

Analytics may collect information such as:

Pages visited

Approximate location derived from IP address

Device type

Browser type

Referring page

Time spent on pages

Interactions with website features

We use this information primarily in aggregated or analytical form.

23. DATA RETENTION

We retain information for periods reasonably necessary to:

Provide services

Administer properties and associations

Maintain business records

Satisfy contractual requirements

Meet statutory record-retention requirements

Resolve disputes

Support accounting and tax obligations

Protect legal rights

Comply with applicable law

Retention periods vary based on the type of information and the applicable relationship.

24. DATA SECURITY

Glenn Dorsey Inc., including its myHomeSpot.com and FMCRS trade names, maintains administrative, technical, and physical safeguards designed to protect personal information appropriate to the nature of the information maintained.

No electronic transmission, network, storage system, or security measure can guarantee absolute security.

If we determine that personal information has been affected by a security incident, we will investigate the incident, take reasonable measures to contain and remediate it, and provide notifications required by applicable law.

We may work with:

Technology providers

Cybersecurity professionals

Payment processors

Property-management systems

Community associations

Property owners

Insurance carriers

Law enforcement

Attorneys

Government agencies

Other appropriate parties

when investigating or responding to an incident.

Florida law establishes requirements for protection of personal information and notification following qualifying data breaches.

Users should promptly notify us if they believe their account, password, payment information, personal information, or other credentials have been compromised.

25. CHILDREN’S INFORMATION

Our general websites and services are not directed to children under 13.

Information concerning minors may nevertheless be maintained when reasonably necessary for legitimate property-management, tenancy, occupancy, association, emergency-contact, or other lawful purposes.

Parents or legal guardians should submit information concerning minors only when appropriate and authorized.

26. THIRD-PARTY SERVICES

Our websites may link to or integrate with services operated by third parties, including:

Payment processors

Electronic-signature providers

Form providers

Banks

Utilities

Government agencies

Mapping providers

Property-management software

Communication platforms

Applicant-screening providers

Vendors

Contractors

Other technology providers

Third-party services operate under their own terms, privacy policies, and security practices.

We are not responsible for the independent operation, content, availability, security, or privacy practices of third-party services.

27. DO NOT SEND SENSITIVE INFORMATION THROUGH UNSECURED CHANNELS

When we provide a secure portal, dedicated form, payment system, electronic-signature system, or other secure submission method, use that method for sensitive information.

Avoid sending information such as:

Social Security numbers

Bank-account information

Payment-card information

Identity documents

Tax records

Background reports

Other highly sensitive information

through ordinary unsecured email unless specifically instructed and appropriate safeguards are provided.

28. PRIVACY QUESTIONS AND REQUESTS

Questions concerning personal information or this Privacy Policy may be directed to:

Glenn Dorsey Inc.
225 N Pace Boulevard
Pensacola, Florida 32505

Email:
Inbox@myHomeSpot.com

Telephone:
850-453-5555

We may need to verify your identity or authority before providing access to protected information or changing records.

29. ACCESSIBILITY STATEMENT

myHomeSpot is committed to providing reasonable access to its digital services, including for individuals with disabilities.

We seek to design, maintain, and improve our websites so that information and services can be accessed by as many users as reasonably possible.

Because websites, third-party services, documents, and technology change over time, accessibility issues may occasionally occur.

If you experience difficulty:

Accessing website content

Using a form

Reading a document

Navigating a portal

Completing an online transaction

Using another digital service

please contact us.

We will make reasonable efforts to provide assistance or an alternative method of access where appropriate.

Accessibility Assistance:

Telephone:
850-453-5555

Email:
Inbox@myHomeSpot.com

When contacting us, please identify:

The webpage or service involved

The accessibility problem encountered

The information or service you were attempting to access

Your preferred method of contact

30. EMERGENCIES

Do not use email, routine website forms, portal messages, or live chat for emergencies involving immediate danger to life or safety.

Call 911 for fire, medical, law-enforcement, or other life-safety emergencies.

For an active property-maintenance emergency for which myHomeSpot provides emergency maintenance service, use the current emergency contact information published on myHomeSpot.com.

Routine electronic requests are not continuously monitored.

31. PROFESSIONAL INFORMATION

Information concerning property management, associations, accounting, reserves, insurance, maintenance, statutes, regulations, governing documents, leasing, real estate, or other subjects is provided for general informational and operational purposes.

Website information is not a substitute for advice from an appropriately qualified:

Attorney

Certified public accountant

Insurance professional

Engineer

Contractor

Tax professional

Other licensed professional

32. VENDORS AND CONTRACTORS

Independent vendors and contractors providing services at managed properties are generally independent businesses and are not employees of Glenn Dorsey Inc. unless expressly stated otherwise.

Vendor services may be subject to:

Written work orders

Vendor agreements

Insurance requirements

Licensing requirements

Background requirements

Scope-of-work requirements

Property-owner instructions

Association requirements

Other applicable conditions

Use or authorization of an independent vendor does not make myHomeSpot responsible for every independent act or omission of that vendor.

33. INTELLECTUAL PROPERTY

Website text, graphics, logos, forms, software, proprietary processes, photographs, databases, and other content owned by Glenn Dorsey Inc. or its licensors are protected by applicable intellectual-property laws.

You may use materials made available to you for their intended personal, association, transactional, or business purpose.

You may not reproduce, republish, sell, scrape, commercially exploit, or create derivative works from proprietary website material without authorization, except as permitted by law.

34. WEBSITE AVAILABILITY

We do not guarantee uninterrupted operation of every:

Website

Portal

Form

Payment system

Third-party integration

Communication system

Electronic service

Systems may become temporarily unavailable because of maintenance, outages, internet failures, cybersecurity measures, third-party failures, or circumstances outside our control.

A temporary system outage does not automatically extend a legal, contractual, payment, election, meeting, application, architectural, or other deadline unless applicable law or the controlling agreement provides otherwise.

35. WEBSITE INFORMATION DOES NOT CREATE A WAIVER

Failure to display a charge, restriction, assessment, violation, deadline, maintenance responsibility, lease obligation, or other matter online does not waive that matter.

A website error does not amend:

A lease

A governing document

A contract

A board action

A statute

A recorded instrument

Another controlling authority

36. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, websites and digital services are provided on an “as available” basis.

We do not guarantee that every website, record, portal, or electronic service will always be:

Uninterrupted

Error-free

Complete

Current

Free from technical failures

Nothing in this provision excludes any right, warranty, duty, or remedy that cannot lawfully be excluded.

37. LIMITATION OF WEBSITE LIABILITY

To the maximum extent permitted by applicable law, Glenn Dorsey Inc. and its officers, employees, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of or inability to use a website or digital service.

This provision does not limit obligations arising under:

A separate written agreement

Applicable law

A nonwaivable statutory right

An applicable fiduciary duty

A claim that cannot legally be limited

38. RESPONSIBILITY FOR WEBSITE MISUSE

You are responsible for losses or claims reasonably resulting from your intentional unlawful misuse of our systems, unauthorized access to another person’s account, infringement of another person’s rights, or knowingly unauthorized submission of information.

This provision does not require you to indemnify Glenn Dorsey Inc. for its own unlawful conduct.

39. INFORMAL DISPUTE RESOLUTION

Before commencing arbitration concerning a dispute arising from these website terms or digital services, the parties agree to attempt in good faith to resolve the matter informally.

Written notice should include:

Your name

Your contact information

A description of the dispute

The requested resolution

Send notices to:

Glenn Dorsey Inc.
Attn: Legal Notice
225 N Pace Boulevard
Pensacola, Florida 32505

The parties will have 30 days after receipt of the notice to attempt resolution before arbitration begins, unless immediate relief is reasonably necessary.

40. BINDING INDIVIDUAL ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

When you affirmatively agree to these Terms in connection with a transaction, any dispute arising from or relating to:

These Terms

Formation or enforceability of these Terms

Your use of the applicable digital service

will be resolved by binding individual arbitration rather than a lawsuit in court, except as provided below.

Claims eligible for small claims court may proceed there.

A party may seek temporary or emergency judicial relief when legally permitted.

Arbitration will be administered by the American Arbitration Association.

Consumer disputes will be administered under applicable AAA consumer rules.

Business disputes will be administered under applicable AAA commercial rules.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Florida law applies to issues not governed or preempted by federal law.

Unless applicable rules or law provide otherwise, any in-person arbitration hearing will occur in Escambia County, Florida.

The parties may agree to conduct arbitration remotely.

The arbitrator may award any individual remedy available under applicable law.

Nothing in this section prevents a party from submitting a complaint to a government agency or regulator.

A different dispute-resolution provision contained in a lease, management agreement, association governing document, vendor agreement, or other controlling agreement will govern disputes subject to that separate agreement.

41. CLASS AND REPRESENTATIVE ACTION WAIVER

To the maximum extent permitted by applicable law, disputes subject to arbitration must be brought individually.

Neither party may bring or participate in a:

Class action

Collective action

Consolidated action

Representative arbitration

unless applicable law prohibits enforcement of this restriction.

The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

42. JURY TRIAL WAIVER

For disputes subject to binding arbitration, both parties waive the right to have the dispute decided by a judge or jury in court.

Any jury-trial provision contained in another controlling agreement remains governed by that agreement and applicable law.

43. ARBITRATION OPT-OUT

If you affirmatively accept these Terms and do not wish to be bound by the arbitration provision, you may opt out by sending written notice within 30 days after your initial acceptance.

Your notice must include:

Your full name

Your mailing address

The email address associated with the transaction

A statement that you are opting out of the arbitration provision in the myHomeSpot Legal, Privacy & Accessibility Terms

Send the notice to:

Glenn Dorsey Inc.
Attn: Arbitration Opt-Out
225 N Pace Boulevard
Pensacola, Florida 32505

Opting out of arbitration does not terminate or affect any other agreement or service.

44. GOVERNING LAW

Except for matters governed by the Federal Arbitration Act, these Terms are governed by Florida law without regard to conflict-of-law principles.

For disputes properly proceeding in court rather than arbitration, venue will be determined according to applicable law and any controlling agreement.

45. CHANGES TO THIS PAGE

We may update these Terms, Privacy Policy, Data Security provisions, or Accessibility Statement to reflect changes in:

Services

Technology

Business practices

Applicable law

Regulatory requirements

The current version will display an effective date.

Material changes will apply prospectively unless applicable law permits otherwise.

Transactions requiring affirmative consent may require a new acknowledgment.

46. SEVERABILITY

If a provision of these Terms is held invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

47. COMPLETE WEBSITE TERMS

These Legal, Privacy & Accessibility provisions, together with terms expressly incorporated into a particular digital transaction, govern use of the applicable website or digital service.

They do not replace the separate agreements and governing documents described above.

48. CONTACT US

Glenn Dorsey Inc.

DBA myHomeSpot.com
DBA FMCRS

225 N Pace Boulevard
Pensacola, Florida 32505

Telephone:
850-453-5555

Email:
Inbox@myHomeSpot.com

Website:
https://myHomeSpot.com