Secure homeowner payments
Pay your HOA dues
Choose one payment method below. You’ll see only the instructions for that choice.
Online payment
Pay securely through First Citizens Bank
Follow these two steps. The bank’s secure payment website will open in a new tab.
Secure bank website
Have these 3 items ready
The bank needs them to apply your payment to the correct account.
- 15-digit account numberPrinted on every myHomeSpot email, mailing, and payment coupon.Request my account number
- 24-character Association IDYour community’s four-character code.
- 3Management Company IDUse the same ID for every myHomeSpot community.2539
Choose your online payment
Both options accept e-check or credit/debit card.
Credit/debit card: 3.5%
Need help using First Citizens Property Pay?Open bank guides, videos, and support contacts
Mail a check
Send your payment to the bank lockbox
Make the check payable to your association. Write your 5-digit account number on the check and include your payment coupon when available.
[Your Association Name]c/o myHomeSpot.com #2539
PO Box 60218
Phoenix, AZ 85082-0218 Do not mail cash.
Pay in person
Bring a check or money order
Write your 5-digit account number on the payment so it can be applied correctly. Cash is not accepted.
myHomeSpot.com225 N Pace Blvd
Pensacola, FL 32505-7915
Mon–Thu: 8 a.m.–5 p.m.
Friday: 8 a.m.–NoonGet driving directions
Pay by phone
Call for an assisted payment
Have your 5-digit account number ready. A $5 telephone processing fee applies.
850-453-5555Mon–Thu: 8 a.m.–5 p.m. · Friday: 8 a.m.–Noon
Account and closing help
Account access, statements, and other help
“Account access denied” error?Your account may be more than 90 days past due and in collections.
If you received a collection notice from an attorney, you must contact the attorney named in that notice to ask questions and pay your account. The legal engagement letter does not allow management to interfere by answering questions or providing accounting data.
Your account will be unlocked within 2 business days after cleared payment brings the balance to zero.Payment policy and returned-payment fees
All payments are subject to our Returned Payment and Chargeback Policy. Any payment returned or dishonored may be assessed the fees permitted under Florida Statutes §68.065, including applicable bank charges and statutory service fees based on the payment amount. By submitting payment, you confirm that the transaction is valid and authorized. If you initiate a chargeback despite a valid authorized transaction, and the dispute does not result from a legitimate billing or processing error, you agree to pay a $50 administrative fee as liquidated damages for the costs incurred in reviewing and responding to the dispute, where permitted by law. The original amount due remains payable.