Pay rent
Use the tenant portal and confirm the payment has posted.
For current rental residents
Rent, maintenance, move-in, and move-out help in one place.
Open your portal, report maintenance, review the right next step, and contact the rental team without searching through applicant or owner information.
Common resident needs
Start with the route that matches your task.
Routine maintenance
Submit a detailed request with location, symptoms, access instructions, and useful photos.
Active emergency
Call the emergency maintenance line when immediate action is needed to protect people or property.
Call 850-304-0202Update contact information
Keep your phone, email, occupants, and emergency contact details current.
Contact myHomeSpotMoving in
Follow the lease, utility, insurance, payment, inspection, and key instructions provided for your home.
Moving out
Review notice requirements, final payment, utilities, cleaning, key return, and forwarding-address instructions in your lease.
Get the fastest maintenance response
Good information helps the team route the request correctly.
Describe the issue
Explain what is happening, when it started, and the affected room or equipment.
Include access details
State whether entry is permitted and note pets, gates, alarms, or scheduling limits.
Add photos when useful
Clear photos can help identify the right trade and required parts.
Separate emergencies
Do not rely on an online request for an active emergency; call the emergency number.
Common questions
Helpful answers
Where should I pay rent?
Use the Rental Resident Portal unless your lease or written instructions provide another method.
What counts as an emergency?
An emergency generally involves an immediate threat to safety or serious property damage. Call 911 for life-safety emergencies, then use the emergency maintenance number when appropriate.
Where are the rules for my specific home?
Your lease, addenda, move-in instructions, portal messages, and written property notices control.
Need help?
We’ll connect you with the right team.